SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or Aliexpress Standard or China Post Registered Air Mail depending on the weight and size of the product and delivery location.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-60 Business days |
Canada, Europe |
10-60 Business days |
Australia, New Zealand |
10-60 Business days |
Central & South America |
15-60 Business days |
Asia |
10-40 Business days |
Africa |
15-60 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us. Some countries may not have tracking such as Romania, Bolivia, Botswana,etc.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of National Semiconductor (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nationalsemiconductor.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
Once the product has paid, it cannot be exchanged. But you can cancel the order by sending email to us within 12 hours.
Please do not send your purchase back to us unless we authorize you to do so.
Delivered on time, I did not have time to check))
Goods as described
It's fine. The goods are good. Seller good
thank you
Super Good All Ok. Fast and effective I recommend this store. Many Thanks
Thank you, everything is fine.
Well packaged, came quickly, description accurate
Arrived well
VERY VERY GOOD!!!!SUPER!!!
Perfect! Product is very good for this price. Fast delivery. Excellent store!
great selection, excellent
Okay
ok
Seller Product as description. Delivered within informed.
Good one, thank you
Reasonable delivey time. Goods arrived in simple packaging. The parts are reasonably well made, a good assortment of transistors for most applications. Comes in a nice box with the parts sorted in different compartments. Despite the additional deivery time, the price is fair. well recommended.
All good and very fast
Three goods in one order, came in three weeks in Moscow. Packed very well. A paper with a list was attached.
looks good quality. seems to be all there. quick to put in the post
Extra fast shipping and delivery, order 24/08/2020 receive 09/03/2020
ultra fast (<10 days) local delivery. great voix of transistors. some were mixed during transport, because plastic is not hard enough. but not a problem, will sort components. great price for a bunch of replacment referencies.
All ok!
wszystko ok towar bardzo dobry polecam
Did not test all, but those i tested, worked fine. No complains.
Пришли быстро. Не проверял.